LEAVE & LICENSE AGREEMENT

This Leave and License Agreement (“Agreement”) is executed at {{address}} on {{agreementDate}}, under the provisions of Section 52 of the Indian Easements Act, 1882, and shall remain valid until {{agreementEndDate}}.

This Agreement is made and entered into by and between:

• {{ownerName}}, representing the property known as Flat {{propertyName}}, situated at {{address}}, hereinafter referred to as the “Licensor / Management”.
• {{tenantName}} (Mobile No: {{tenantMobile}}, ID Proof: {{tenantAadhar}}), residing at {{tenantAddress}}, hereinafter referred to as the “Licensee / Tenant”.

Nature, Definition & Scope of Agreement

1. This Agreement is a Leave and License Agreement and does not create any tenancy, lease, leasehold interest, or right in rem in favour of the Licensee.
2. The Tenant is granted a personal, non-transferable, and revocable license to occupy the allocated accommodation Flat No {{unitNum}} solely for residential use, subject to the terms of this Agreement and House Rules.
3. Exclusive possession is not granted, and the Licensor retains full control, supervision, and ownership of the Premises.

Validity & Termination of Agreement

1. The license shall commence on {{moveInDate}} and shall remain valid until {{agreementEndDate}}, unless terminated earlier in accordance with this Agreement.
2. The agreement will be automatically renewed for another 11 months if the tenant is interested. If the tenant is not interested in renewing the agreement, they can contact the support team to initiate the process
3. According to the rent payment policy, tenants are required to pay rent ₹{{monthlyRent}} strictly on the due date.
4. Security deposit of ₹{{securityDeposit}} is required, refundable within 45 working days after tenancy, subject to deductions for damages or unpaid rent.
5. The fees for any renewal shall be subject to prevailing market rates.
6. Either party may terminate this Agreement by providing notice as per agreed terms.
7. Management may terminate this Agreement immediately with 31 days' notice if the Tenant is in breach of the Agreement or House Rules and fails to rectify such breach within 10 days of notification.
8. Termination for breach does not relieve the Tenant of outstanding liabilities, including unpaid dues or charges.
9. The terms of this Agreement are confidential and cannot be disclosed without the written consent of both parties, unless required by law or official authority. This obligation survives the termination of the Agreement.

Services Offered by the Management

1. Management shall provide the Tenant access to the allocated accommodation unit {{unitNum}}. In case of emergency or unforeseen events, Management reserves the right to reallocate reasonably equivalent accommodations with prior notice.
2. The following services shall be provided:
   • Bed
   • Matteress
   • Fan/AC
   • Washroom
   • Fridge
   • Door Key
   • Washing Machine
   • Water Purifier
   • Cupboard
   • Geyser
   • Tube Light
3. Management may access the accommodation for inspections, repairs, or maintenance. In non-emergency cases, reasonable notice shall be given.
4. If Management is unable to provide accommodation by the start date, the Tenant may cancel the Agreement without penalty, or be provided with an equivalent alternative accommodation.

Governing Law

1. This Agreement is governed by the laws of India. The parties agree to the exclusive jurisdiction of the appropriate courts in case of any dispute.

Compliance and Conduct

1. The Tenant agrees to comply with all applicable laws, rules, and regulations related to their stay.
2. The Tenant shall not engage in illegal activities such as:
   • Ragging
   • Cybercrime
   • Drug or substance abuse
   • Possession of weapons
3. Any such violation will result in immediate termination of the Agreement without notice and forfeiture of the security deposit. The Tenant shall bear full responsibility for any legal consequences.
4. Non Compliance: If the tenant violates any rules or causes any issues, the Licensor reserves the right to take legal action and the tenant will be required to vacate the property immediately. In case of non-compliance, the security deposit will be forfeited.
5. Property Inspection:The caretaker will regularly inspect the property to ensure compliance with the rules and regulations. If the tenant argues or obstructs the inspection, a fine of ₹5,000 will be charged, and the Licensor will give 1 month's notice to the tenant to vacate the property.

Dispute Resolution & Complaints

1. In case of complaints or disputes, both parties agree to attempt an amicable resolution. If unresolved, the matter shall be referred to the courts as per the governing law clause above.

Roommate Disputes and Conduct

1. Management shall not be responsible for resolving disputes between roommates. Such issues must be resolved independently between the involved tenants.
2. Defaming, either verbally or in writing, any person (including fellow tenants or the property’s management), or inciting others to do the same via any medium (including online platforms), is strictly prohibited. Violations may lead to termination of the agreement and legal action.

Complaints and Resolution Mechanism

1. In case of issues regarding services, safety, or other concerns, the Tenant must first raise an official complaint via the OxoStay Tenant App.
2. If the issue is not resolved within 2 working days, the Tenant may contact the Property Representative.
3. The Tenant is expected to cooperate respectfully with the representative. If unsatisfied, the Tenant may escalate by:
   • Emailing the property management
   • Contacting senior management via the official contact number
4. Unresolved complaints shall not serve as grounds for withholding rent or other charges.
5. All disputes, if escalated legally, shall be subject to the jurisdiction of Mumbai, Maharashtra.

Liability and Force Majeure

1. To the maximum extent permitted by law, Management shall not be liable for:
• Loss or damage suffered in connection with the services/accommodation
• Failure to provide service due to mechanical failure, strikes, or loss of rights to the building
2. No party shall be liable for delays or non-performance due to:
• Natural disasters (fire, floods, earthquakes)
• War, terrorism, rebellion
• Government acts
• Transportation failures
• Strikes or third-party actions beyond control
3. In case of epidemics, quarantines, or travel restrictions, the Tenant is still liable to pay 1 month's accommodation fee unless otherwise agreed.
4. The Management is not responsible for loss, theft, or destruction of the Tenant’s belongings. The Tenant is advised to secure personal insurance.
5. The Management strongly recommends that the Tenant arrange for medical/health insurance. It shall not be held responsible for accidents, medical issues, or suicides.

Charges & Liability Policy

1. Move-Out Charges: A move-out charge of ₹500 shall be applicable.
2. Technical Charges: Technical charges of ₹30 shall be applicable.
3. Platform Fees: Platform fees shall be applicable as per the Licensor prevailing policy.

Liability Disclaimer: The Management shall not be held responsible for any theft, loss, or damage to personal belongings under any circumstances.

Financial Terms and Charges

1. The Tenant agrees to pay the Monthly Accommodation Fee from the start date of the agreement, along with a Security Deposit as stated in the agreement. The deposit will be held interest-free.
2. Upon vacating and settling dues, the balance of the security deposit will be refunded. However:
   • If the Tenant vacates before the lock-in period of {{lockInPeriod}}, the deposit is forfeited.
3. Late Payments
   • A fine of ₹100 per day applies if rent is paid after the 3rd of the move in date.
4. A one-time Registration & Joining Fee may be applicable as agreed upon signing.
5. Management reserves the right to:
   • Withhold services
   • Use the security deposit for dues
   • Terminate the agreement
   • Recover excess costs, if any
6. A penalty of INR 1,500 will be charged for bounced cheques or declined payments.
7. All invoices and receipts shall be sent digitally via:
   • OxoStay Tenant App
   • WhatsApp/SMS/email/notifications
8. Management may revise the Monthly Accommodation Fee at its discretion with prior notice.
9. Accommodation fees and recurring service charges are payable in advance, unless otherwise agreed in writing.
10. Any promotions, discounts or offers availed may be revoked at the discretion of the Management without notice.

Digital Platform Use & Tenant App Integration

1. Technology Enablement
   1. {{propertyName}} is a digitally managed property, operated through an exclusive OxoStay TENANT App
   2. Tenants are expected to use the OxoStay Tenant App for all critical communication and operational tasks.

OxoStay Tenant App Usage Guidelines

1. KYC & Onboarding
   • Completion of the digital joining form, upload of valid Government ID, and Police Verification must be completed within 24 hours of move-in via the App.
2. Payments
   • Payments are to be made only through:
     1. App-based payment gateway
     2. Exclusive payment links (via WhatsApp)
   • Cash is accepted only via “CASH via OTP” on the OxoStay TENANT App to authorized collectors.
3. Receipts
   • All receipts are digital and issued via WhatsApp/email/app. No physical receipts are provided.
4. Notices & Announcements
   • All updates (e.g., outages, rule changes, curfews) are issued via the App, WhatsApp/SMS, and push notifications.
5. Complaints
   • Maintenance and service issues should be reported exclusively via the App.
   • Fake or frivolous complaints may attract a Rs. 500 fine.
6. Eviction Notice
   • 30-day move-out notice must be submitted through the App. No other method will be accepted.
7. Guest Entry
   • All guest details must be digitally submitted in the App. Instant digital approval allows seamless entry.

Code of Conduct & House Etiquette

1. Cleaning Responsibilities: & Property Maintenance
   • The Licensor will provide deep cleaning services twice a month.
   • Tenants are responsible for regular cleaning and must hire a maid with the help of the caretaker.
   • The maid's bill will be divided among the tenants, and this will be their responsibility.
   • The tenants will be responsible for their belongings.
2. Prohibited Activities
   • No smoking or drinking allowed on the premises.
   • No friends or colleagues allowed in the property without prior permission.
   • Opposite gender guests are not allowed in the property.
   • Ragging is a criminal offence and will be reported to authorities.
   • Misbehaviour or harassment toward fellow tenants or staff is prohibited.
   • The tenant is responsible for maintaining the property and ensuring no damage is caused. Non-compliance with these rules will result in a fine of ₹5,000.
3. Mess and Food Handling
   • Food is to be consumed only in designated areas unless special permission is granted.
   • Utensils should not be removed from the mess area.
   • Fridge items must be labeled.
   • Spoiled or leftover food will be discarded by housekeeping.

Utilities & Usage

1. Water & Wi-Fi
   • Use water judiciously and report leaks.
   • Wi-Fi bandwidth and device limits apply.
   • The following online activities are prohibited:
     • Pornography
     • Pirated content
     • Fake identities/IP spoofing
     • Credential theft
2. Electrical Appliances
   • Use of unauthorized appliances (heaters, hotplates, etc.) is strictly forbidden unless metered.
   • Power backup limits may apply.

Housekeeping & Hygiene

1. Housekeeping staff may clean in the Tenant's absence. Valuables should always be locked.
2. The Tenant is expected to:
   • Avoid littering
   • Cooperate during scheduled maintenance and fumigation
   • Not misuse staff for personal chores (e.g., cleaning personal utensils)

Safety, Security & Emergencies

1. Tenants must inform management immediately if diagnosed with a critical or transferable illness.
2. Valuables should always be locked up, especially during absences or holidays.
3. Prohibited:
   • Firearms, explosives, drugs, or hazardous materials.
   • Tampering with safety or fire equipment.
4. In the event of any emergency:
   • Follow instructions from the property team/security.
   • Cooperate during evacuation or emergency drills.
   • Contact management first unless immediate police involvement is required.
5. Management reserves the right to:
   • Search baggage (of tenants or guests) if required
   • Shift belongings during emergencies or government takeovers
   • Enter rooms during maintenance even if the tenant is away

Visitor & Guest Policy

1. All visitors must register at the residence reception and provide valid identification and personal details as requested by the property security team before entry.
2. For single-gender residences:
   1. Visitors must be of the same gender as the tenant.
   2. Visitors may meet the tenant only in common areas unless the roommate consents to allow the visitor into the room.
   3. Visitors of the opposite gender will be permitted only up to the reception area, regardless of relation.
4. In all cases:
   1. Guests of the opposite gender are not allowed in single-gender residences.
   2. Guest stays are subject to availability, and applicable guest stay charges will be billed to the tenant.
   3. The tenant is fully responsible and financially liable for any damages or incidents involving their guest(s).
   4. Guests will not be allowed entry in the absence of the host tenant.
5. The property management reserves the right to restrict or deny visitor access if:
   1. Utility/resource usage increases abnormally
   2. Guest behavior is inappropriate
   3. The number of visitors compromises the safety or capacity of the building
6. Tenants are not allowed to bring pets inside the property.

Notice Period & Lock-in Policy

1. Notice to vacate must be submitted only on the rent due date of the respective month (i.e., on or after the 1st of the month).
2. Tenant cannot submit a moving-out request verbally; it must be raised through the OxoStay Tenant App.
3. Notices submitted before or after the rent date will not be considered for the current month. In such cases, the notice will be treated as valid from the following month's rent date.
   Example:
   If notice is submitted on 2nd July, it will be treated as notice for August, not July.
4. The Tenant must fulfill both:
   • A minimum lock-in period of {{lockInPeriod}} months (from the date of joining)
   • A 30-day notice period
5. If the Tenant chooses to vacate the premises without completing the lock-in period or fails to provide valid notice as per clause 18.1, the following consequences apply:
   • One month’s rent will be charged in lieu of the notice
   • Security deposit will be forfeited
6. Subject to the above points, a short consent form will be signed by the agreed tenant along with a representative of management at the time of joining.

Penalty Charges

1. Smoking in the building (cigarettes, beedis, marijuana): ₹5,000 per occurrence
2. Bringing guests of the opposite sex: ₹5,000 penalty + deposit forfeiture + immediate eviction
3. Bringing guests of the same sex: ₹5,000 per occurrence
4. Blocking or tampering with CCTV cameras: ₹2,000 per occurrence
5. Replacing lost keys: ₹1,000 per occurrence
6. Leaving lights, water, or geyser ON when leaving: ₹500 per occurrence
7. Leaving the main door open when leaving: ₹5,000 per occurrence
8. Leaving unwashed dishes or creating a mess in the kitchen: ₹1,000 per occurrence
9. Littering inside the flat: ₹1,000 per occurrence
10. Littering outside the flat: ₹5,000 per occurrence
11. Using electrical appliances in rooms without prepaid meters: ₹1,000 per occurrence

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IN WITNESS WHEREOF the parties hereto have executed these presents on the day and year.

AUTHORISED SIGNATORY {{ownerSignature}} Signature: Name: {{ownerName}} Date: {{agreementDate}}	TENANT {{tenantSignature}} Signature: Name: {{tenantName}} Date: {{agreementDate}} Tenant Aadhaar/ UID: {{tenantAadharWithoutPrefix}}
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WITNESS ONE

WITNESS TWO

Name & Address

Name & Address